Frequently asked questions
WHAT ARE THE PAYMENT TERMS?
WHAT KIND OF SECURITY DO YOU HAVE?
DO YOU ACCEPT CREDIT CARDS?
WHAT IS THE DIFFERENCE BETWEEN OFFICE HOURS AND GATE HOURS?
DO YOU OFFER RV/BOAT/AUTO/MOTORCYCLE STORAGE?
CAN I BUY BOXES AND OTHER MOVING SUPPLIES?
DO YOU NEED A GATE ACCESS CODE?
CAN ANYONE JUST TAILGATE INSIDE THE FACILITY SIMPLY BY FOLLOWING ANOTHER VEHICLE IN?
SELECTING THE RIGHT SIZE UNIT WHAT SIZES ARE AVAILABLE AND HOW DO I PICK MY SIZE?
WHAT ARE THE PAYMENT TERMS?
Fontana self storage has aggressively attacked the market with the most competitive pricing available. Our goal is not only to be the most economical storage facility but extremely flexible.
SECURITY
WHAT KIND OF SECURITY DO YOU HAVE?
- WE STRIVE TO PROVIDE STATE OF THE ART SECURITY.
- WE HAVE INSTALLED SURROUND VIDEO SURVEILLANCE INSIDE AND OUT.
- ELECTRONIC KEY PAD ENTRANCE WITH GRAPHIC MONITORING, WE KNOW EXACTLY WHO COMES IN WHO GOES OUT AT ALL TIMES.
- INTERCOM SPEAKER IN ALL ENTRANCES
- FULLY LIT OUTSIDE
- MOTION SENSORED LIGHTS INSIDE
- ALL UNITS HAVE THEIR OWN ALARM INSTALLED
- ALL UNITS COME WITH FIRE PROTECTION SPRINKLERS.
DO YOU ACCEPT CREDIT CARDS?
We accept all major credit cards including Mastercard, Visa, American Express and Discover Card.
WHAT IS THE DIFFERENCE BETWEEN OFFICE HOURS AND GATE HOURS?
The office hours are the hours of operation for the property when the facility manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours your rental unit can be accessed using your assigned electronic gate security code.
Do You Offer RV/Boat/Auto/Motorcycles Storage?
Yes please call for details and availability.
Can I buy boxes and other moving supplies?
Yes. We offer a wide variety of boxes and packing supplies.
Can anyone drive into the facility or do you need a access code?
Our facility has an electronic gate system which can only be opened by a security code that is assigned to each individual tenant. The code allows us to monitor who is entering and exiting the facility at all times.
Can anyone just tailgate inside the facility simply by following another vehicle in?
No, our electronic facility system requires every individual entering the site to enter their security code. By not entering your own gate access code you will either set the alarms off or not be able to enter any of the buildings.
Selecting the right size unit What sizes are available and how do I pick my size?
We offer a wide range of sizes to accommodate your storage needs. Unit sizes range from 5’x5’, ( 25 square feet), to 25' x 15', (375square feet). Determining the size of your storage needs is easy with the help of our professional facility staff who are trained to assist you in this process.
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